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Friday, September 18
 

8:30am PDT

Archtics Mobile Box Office: Mobilizing Your Box Office
See a demo and get the latest updates on how to mobilize your box office and sales teams with Archtics Mobile Box Office.
Speakers
avatar for Tony Gabriele

Tony Gabriele

Sr. Director - Product, Ticketmaster
Tony has worked for Ticketmaster for over 20 years with half of that time on the client support side of the business. For the past 10 years Tony has worked on multiple products for Ticketmaster clients and for the past two years he has focused on the development of a mobile tablet... Read More →

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

8:30am PDT

Blue Digital by Ticketmaster: Paid Search Services
Leverage digital opportunities to acquire more fans and sell more tickets for your events. Learn from our SEM expert and take part in discussion and Q&A around case studies, clients utilizing Blue today and challenges for the performing arts.
Speakers
avatar for Heather Cohen

Heather Cohen

Director Marketing, Blue Digital, Ticketmaster
Heather has been a leader in the internet marketing world for over 10 years. She has been with Ticketmaster since July 2014, helping to lead, build and scale their internal SEM Premium Service offering for clients. Prior to Ticketmaster she was at a leading online marketing agency... Read More →

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

8:30am PDT

Dynamic Pricing: Users Best Practices
Moderated group discussion of dynamic and variable pricing best practices. Open to anyone regardless of what products you use or don’t use.
Speakers
avatar for Rick Johnson

Rick Johnson

VP & GM, Pricemaster, Ticketmaster

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

8:30am PDT

Experience: Archtics/Host integration - Get Behind the Curtain
Get Behind the Curtain Capitalize on the Experience/Archtics integration to deliver the most for your fans. Learn more from Experience, your partner for improving the fan experience.
Speakers
avatar for Stan Deak

Stan Deak

Vice President of New Business Development, Experience

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

8:30am PDT

Goldstar: Reach Live Entertainment Enthusiasts & Grow Revenue
Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.
Speakers
avatar for Wendi Lebow

Wendi Lebow

Vice President of Venue Relations, Goldstar

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

8:30am PDT

LiveAnalytics and QlikView
Learn how QlikView (QV), a segmentation and visualization tool, allows data to be readily accessed and dissected for greater insights. LiveAnalytics deploys QV to select partners to access and enhance products such as Retention Modeling, Broker Analysis, Section Analysis and Post-Event Reports. The session will demonstrate a use-case of QV for diving deeper into analytics.
Speakers
avatar for Anne Paulsen

Anne Paulsen

Vice President, Strategic Account Success, Ticketmaster
avatar for Susan Welli

Susan Welli

Director - Implementation & Consulting,, Ticketmaster
Susan has over 25 years experience in the ticketing industry covering tenures in performing arts, sports and entertainment. Her primary role is to work closely with live entertainment clients to fully utilize enhanced data and share best practices that will help the organization reach... Read More →

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

8:30am PDT

Ticketmaster Resale: Benefits and Best Practices
Have you enabled TM+ or are you thinking about it? Get the 411 on system implementation, management and reporting from Ticketmaster.
Speakers
avatar for Eric Challman

Eric Challman

CSM, Ticketmaster

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

8:30am PDT

tmMessenger: Email Channel Marketing
Your patrons interact with email all day, every day. Hear the latest feature and roadmap updates for tmMessenger, powered by ExactTarget, to help you better engage your fans.
Speakers
avatar for Carlos Vega

Carlos Vega

Sr. Manager, Digital Marketing, Ticketmaster

Friday September 18, 2015 8:30am - 9:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Archtics Mobile Box Office: Mobilizing Your Box Office
See a demo and get the latest updates on how to mobilize your box office and sales teams with Archtics Mobile Box Office.
Speakers
avatar for Tony Gabriele

Tony Gabriele

Sr. Director - Product, Ticketmaster
Tony has worked for Ticketmaster for over 20 years with half of that time on the client support side of the business. For the past 10 years Tony has worked on multiple products for Ticketmaster clients and for the past two years he has focused on the development of a mobile tablet... Read More →

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Blue Digital by Ticketmaster: Recapturing Fans with Fan Network & Retargeting
Maximize your retargeting campaigns. Learn how to utilize the Ticketmaster database via the Fan Network to increase ticket sales and awareness for your events.
Speakers
avatar for Sheena Dickens

Sheena Dickens

Digital Marketing Manager, Ticketmaster

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Experience: Boost Fan Experience with Subscription Access to Events
Get new fans to your venue, maximize last-minute inventory and boost your VIP offering. Visit with Experience, the fan experience experts, to learn how.
Speakers
avatar for Stan Deak

Stan Deak

Vice President of New Business Development, Experience

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Goldstar: Reach Live Entertainment Enthusiasts & Grow Revenue
Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.
Speakers
avatar for Wendi Lebow

Wendi Lebow

Vice President of Venue Relations, Goldstar

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

GrouponLive: Groupon 2.0 – Discover New Ticket Buyers, Drive Incremental Ticket Revenue
Learn new strategies from Groupon, a strategic marketing partner that helps attract new ticket buyers and drive more ticket sales, without focusing solely on discounting.
Speakers
HH
JS

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

IOMEDIA - A SUBSCRIBER PORTAL THAT CREATES SUPER PATRONS

Subscribers are the lifeblood of any arts organization. Arts organizations need a platform to communicate with subscribers year-round, a platform to engage with your most important customers, enabling patrons to manage their accounts, in a brand-centric environment with full AccountManager integration.  

Speakers
avatar for Steven Korian

Steven Korian

EVP Business/Strategic Development, Ticketmaster

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

LiveAnalytics: Data Analysis and Philosophies Open Discussion
Join an open discussion around data topics being approached differently by many in the industry. Learn from your peers and come prepared to share your own insights around data, attributes, resources and more.
Speakers
avatar for Anne Paulsen

Anne Paulsen

Vice President, Strategic Account Success, Ticketmaster
avatar for Susan Welli

Susan Welli

Director - Implementation & Consulting,, Ticketmaster
Susan has over 25 years experience in the ticketing industry covering tenures in performing arts, sports and entertainment. Her primary role is to work closely with live entertainment clients to fully utilize enhanced data and share best practices that will help the organization reach... Read More →

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Pricemaster: Overview
See the latest and greatest with Ticketmaster’s premium dynamic pricing tool. Learn about recent product updates including Pricemaster’s integration with Archtics and see a product demo.
Speakers
avatar for Rick Johnson

Rick Johnson

VP & GM, Pricemaster, Ticketmaster

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

ReplyBuy: Instant Mobile Sales and Patron Engagement
See how ReplyBuy can help you connect with your patrons fans in real time via mobile and allow your patrons fans to purchase tickets to events instantly with a simple “reply” text message, which leads to increased engagement, conversion rates and revenue.

Speakers
avatar for ReplyBuy

ReplyBuy

SVP, Partnerships & Strategy, Brandon O’Halloran
ReplyBuy is powering the next generation of sales, engagement & data for businesses using mobile messaging. Teams and venues are able to harness the power of text messaging, digital commerce and payments to start a conversation & instantly transact with their buyers from a single... Read More →

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Ticketmaster eTicketing: Benefits and Best Practices
To create epic experiences for patrons, you have to know who they are. And paper tickets equal anonymous patrons. Hear best practices and implementation tactics from Ticketmaster.
Speakers
avatar for Marc Johnson

Marc Johnson

Director, Client Support, Segmentation, Ticketmaster

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Ticketmaster Resale: Benefits and Best Practices
Have you enabled TM+ or are you thinking about it? Get the 411 on system implementation, management and reporting from Ticketmaster.
Speakers
avatar for Eric Challman

Eric Challman

CSM, Ticketmaster

Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:00am PDT

Ticketmaster Ticker: Mobile Event Reporting Arrives with Ticker App for iPhone
Want to see the first mobile reporting solution for the live event ticketing industry? Developed for executives and other event leaders, Ticketmaster Ticker is a flexible and secure iPhone app that provides up-to-the-moment ticket sales, revenue and inventory reports.
Friday September 18, 2015 9:00am - 9:30am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

Blue Digital by Ticketmaster: Paid Search Services
Leverage digital opportunities to acquire more fans and sell more tickets for your events. Learn from our SEM expert and take part in discussion and Q&A around case studies, clients utilizing Blue today and challenges for the performing arts.
Speakers
avatar for Heather Cohen

Heather Cohen

Director Marketing, Blue Digital, Ticketmaster
Heather has been a leader in the internet marketing world for over 10 years. She has been with Ticketmaster since July 2014, helping to lead, build and scale their internal SEM Premium Service offering for clients. Prior to Ticketmaster she was at a leading online marketing agency... Read More →

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

Dynamic Pricing: Users Best Practices
Moderated group discussion of dynamic and variable pricing best practices. Open to anyone regardless of what products you use or don’t use.
Speakers
avatar for Rick Johnson

Rick Johnson

VP & GM, Pricemaster, Ticketmaster

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

Experience: Archtics/Host integration - Get Behind the Curtain
Get Behind the Curtain Capitalize on the Experience/Archtics integration to deliver the most for your fans. Learn more from Experience, your partner for improving the fan experience.
Speakers
avatar for Stan Deak

Stan Deak

Vice President of New Business Development, Experience

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

Facebook & Instagram: Harnessing Facebook Mobile for Ticket Sales
Learn how to leverage Facebook to drive awareness and ticket sales on mobile devices, and what tools are available for measuring your campaigns.
Speakers
CS

Chris Strickland

Sr Manager - Marketing, Ticketmaster

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

IOMEDIA - A SUBSCRIBER PORTAL THAT CREATES SUPER PATRONS

Subscribers are the lifeblood of any arts organization. Arts organizations need a platform to communicate with subscribers year-round, a platform to engage with your most important customers, enabling patrons to manage their accounts, in a brand-centric environment with full AccountManager integration.  

Speakers
avatar for Steven Korian

Steven Korian

EVP Business/Strategic Development, Ticketmaster

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

LiveAnalytics and QlikView
Learn how QlikView (QV), a segmentation and visualization tool, allows data to be readily accessed and dissected for greater insights. LiveAnalytics deploys QV to select partners to access and enhance products such as Retention Modeling, Broker Analysis, Section Analysis and Post-Event Reports. The session will demonstrate a use-case of QV for diving deeper into analytics.
Speakers
avatar for Anne Paulsen

Anne Paulsen

Vice President, Strategic Account Success, Ticketmaster
avatar for Susan Welli

Susan Welli

Director - Implementation & Consulting,, Ticketmaster
Susan has over 25 years experience in the ticketing industry covering tenures in performing arts, sports and entertainment. Her primary role is to work closely with live entertainment clients to fully utilize enhanced data and share best practices that will help the organization reach... Read More →

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

ReplyBuy: Instant Mobile Sales and Patron Engagement
See how ReplyBuy can help you connect with your patrons fans in real time via mobile and allow your patrons fans to purchase tickets to events instantly with a simple “reply” text message, which leads to increased engagement, conversion rates and revenue.

Speakers
avatar for ReplyBuy

ReplyBuy

SVP, Partnerships & Strategy, Brandon O’Halloran
ReplyBuy is powering the next generation of sales, engagement & data for businesses using mobile messaging. Teams and venues are able to harness the power of text messaging, digital commerce and payments to start a conversation & instantly transact with their buyers from a single... Read More →

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

ScoreBig: Optimize Revenue and Manage Yield
Learn how performing arts organizations are taking advantage of ScoreBig’s Archtics and Host integration to discreetly re-price their unsold inventory.
Speakers
LM

Larry Martin

ScoreBig

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

Ticketmaster ONE: FanBuilder
Join this roundtable to learn about FanBuilder, Ticketmaster's newest marketing tool. FanBuilder allows you to quickly and easily create tracking campaigns that link digital assets with ticket sales, enabling you to better optimize marketing mix and spend.
Speakers
avatar for Colin Miller

Colin Miller

Product Manager, Ticketmaster

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

Ticketmaster Resale: Benefits and Best Practices
Have you enabled TM+ or are you thinking about it? Get the 411 on system implementation, management and reporting from Ticketmaster.
Speakers
avatar for Eric Challman

Eric Challman

CSM, Ticketmaster

Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

9:30am PDT

Ticketmaster Ticker: Mobile Event Reporting Arrives with Ticker App for iPhone
Want to see the first mobile reporting solution for the live event ticketing industry? Developed for executives and other event leaders, Ticketmaster Ticker is a flexible and secure iPhone app that provides up-to-the-moment ticket sales, revenue and inventory reports.
Friday September 18, 2015 9:30am - 10:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Blue Digital by Ticketmaster: Premium Email Services
Segment your audiences better in order to target the highest potential converters through Premium Emails. Blue allow you to access the Ticketmaster database and apply propensity models to identify high-qualifying look-a-like fans for your event and then to reach them through a customized email campaign.
Speakers
avatar for Michael Malenitza

Michael Malenitza

Sr Manager - Product, Ticketmaster

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Blue Digital by Ticketmaster: Recapturing Fans with Fan Network & Retargeting
Maximize your retargeting campaigns. Learn how to utilize the Ticketmaster database via the Fan Network to increase ticket sales and awareness for your events.
Speakers
avatar for Sheena Dickens

Sheena Dickens

Digital Marketing Manager, Ticketmaster

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Experience: Boost Fan Experience with Subscription Access to Events
Get new fans to your venue, maximize last-minute inventory and boost your VIP offering. Visit with Experience, the fan experience experts, to learn how.
Speakers
avatar for Stan Deak

Stan Deak

Vice President of New Business Development, Experience

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Facebook & Instagram: Harnessing Facebook Mobile for Ticket Sales
Learn how to leverage Facebook to drive awareness and ticket sales on mobile devices, and what tools are available for measuring your campaigns.
Speakers
CS

Chris Strickland

Sr Manager - Marketing, Ticketmaster

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Goldstar: Reach Live Entertainment Enthusiasts & Grow Revenue

Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.

Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.

Speakers
avatar for Wendi Lebow

Wendi Lebow

Vice President of Venue Relations, Goldstar

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

GrouponLive: Groupon 2.0 – Discover New Ticket Buyers, Drive Incremental Ticket Revenue
Learn new strategies from Groupon, a strategic marketing partner that helps attract new ticket buyers and drive more ticket sales, without focusing solely on discounting.
Speakers
HH
JS

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

ReplyBuy: Instant Mobile Sales and Patron Engagement
See how ReplyBuy can help you connect with your patrons fans in real time via mobile and allow your patrons fans to purchase tickets to events instantly with a simple “reply” text message, which leads to increased engagement, conversion rates and revenue.

Speakers
avatar for ReplyBuy

ReplyBuy

SVP, Partnerships & Strategy, Brandon O’Halloran
ReplyBuy is powering the next generation of sales, engagement & data for businesses using mobile messaging. Teams and venues are able to harness the power of text messaging, digital commerce and payments to start a conversation & instantly transact with their buyers from a single... Read More →

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

ScoreBig: Optimize Revenue and Manage Yield
Learn how performing arts organizations are taking advantage of ScoreBig’s Archtics and Host integration to discreetly re-price their unsold inventory.
Speakers
LM

Larry Martin

ScoreBig

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Ticketmaster eTicketing: Benefits and Best Practices
To create epic experiences for patrons, you have to know who they are. And paper tickets equal anonymous patrons. Hear best practices and implementation tactics from Ticketmaster.
Speakers
avatar for Marc Johnson

Marc Johnson

Director, Client Support, Segmentation, Ticketmaster

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Ticketmaster ONE: FanBuilder
Join this roundtable to learn about FanBuilder, Ticketmaster's newest marketing tool. FanBuilder allows you to quickly and easily create tracking campaigns that link digital assets with ticket sales, enabling you to better optimize marketing mix and spend.
Speakers
avatar for Colin Miller

Colin Miller

Product Manager, Ticketmaster

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

Ticketmaster Ticker: Mobile Event Reporting Arrives with Ticker App for iPhone
Want to see the first mobile reporting solution for the live event ticketing industry? Developed for executives and other event leaders, Ticketmaster Ticker is a flexible and secure iPhone app that provides up-to-the-moment ticket sales, revenue and inventory reports.
Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:00am PDT

tmMessenger: Email Channel Marketing
Your patrons interact with email all day, every day. Hear the latest feature and roadmap updates for tmMessenger, powered by ExactTarget, to help you better engage your fans.
Speakers
avatar for Carlos Vega

Carlos Vega

Sr. Manager, Digital Marketing, Ticketmaster

Friday September 18, 2015 10:00am - 10:30am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

Archtics Mobile Box Office: Mobilizing Your Box Office
See a demo and get the latest updates on how to mobilize your box office and sales teams with Archtics Mobile Box Office.
Speakers
avatar for Tony Gabriele

Tony Gabriele

Sr. Director - Product, Ticketmaster
Tony has worked for Ticketmaster for over 20 years with half of that time on the client support side of the business. For the past 10 years Tony has worked on multiple products for Ticketmaster clients and for the past two years he has focused on the development of a mobile tablet... Read More →

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

Facebook & Instagram: Harnessing Facebook Mobile for Ticket Sales
Learn how to leverage Facebook to drive awareness and ticket sales on mobile devices, and what tools are available for measuring your campaigns.
Speakers
CS

Chris Strickland

Sr Manager - Marketing, Ticketmaster

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

Goldstar: Reach Live Entertainment Enthusiasts & Grow Revenue

Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.

Learn how live entertainment discovery site Goldstar uses web, mobile and email to build new audiences and increase revenue for arts partners.

Speakers
avatar for Wendi Lebow

Wendi Lebow

Vice President of Venue Relations, Goldstar

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

GrouponLive: Groupon 2.0 – Discover New Ticket Buyers, Drive Incremental Ticket Revenue
Learn new strategies from Groupon, a strategic marketing partner that helps attract new ticket buyers and drive more ticket sales, without focusing solely on discounting.
Speakers
HH
JS

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

IOMEDIA - A SUBSCRIBER PORTAL THAT CREATES SUPER PATRONS

Subscribers are the lifeblood of any arts organization. Arts organizations need a platform to communicate with subscribers year-round, a platform to engage with your most important customers, enabling patrons to manage their accounts, in a brand-centric environment with full AccountManager integration.  

Speakers
avatar for Steven Korian

Steven Korian

EVP Business/Strategic Development, Ticketmaster

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

LiveAnalytics: Data Analysis and Philosophies Open Discussion
Join an open discussion around data topics being approached differently by many in the industry. Learn from your peers and come prepared to share your own insights around data, attributes, resources and more.
Speakers
avatar for Anne Paulsen

Anne Paulsen

Vice President, Strategic Account Success, Ticketmaster
avatar for Susan Welli

Susan Welli

Director - Implementation & Consulting,, Ticketmaster
Susan has over 25 years experience in the ticketing industry covering tenures in performing arts, sports and entertainment. Her primary role is to work closely with live entertainment clients to fully utilize enhanced data and share best practices that will help the organization reach... Read More →

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

ReplyBuy: Instant Mobile Sales and Patron Engagement
See how ReplyBuy can help you connect with your patrons fans in real time via mobile and allow your patrons fans to purchase tickets to events instantly with a simple “reply” text message, which leads to increased engagement, conversion rates and revenue.

Speakers
avatar for ReplyBuy

ReplyBuy

SVP, Partnerships & Strategy, Brandon O’Halloran
ReplyBuy is powering the next generation of sales, engagement & data for businesses using mobile messaging. Teams and venues are able to harness the power of text messaging, digital commerce and payments to start a conversation & instantly transact with their buyers from a single... Read More →

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

ScoreBig: Optimize Revenue and Manage Yield
Learn how performing arts organizations are taking advantage of ScoreBig’s Archtics and Host integration to discreetly re-price their unsold inventory.
Speakers
LM

Larry Martin

ScoreBig

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

Ticketmaster eTicketing: Benefits and Best Practices
To create epic experiences for patrons, you have to know who they are. And paper tickets equal anonymous patrons. Hear best practices and implementation tactics from Ticketmaster.
Speakers
avatar for Marc Johnson

Marc Johnson

Director, Client Support, Segmentation, Ticketmaster

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

Ticketmaster ONE: FanBuilder
Join this roundtable to learn about FanBuilder, Ticketmaster's newest marketing tool. FanBuilder allows you to quickly and easily create tracking campaigns that link digital assets with ticket sales, enabling you to better optimize marketing mix and spend.
Speakers
avatar for Colin Miller

Colin Miller

Product Manager, Ticketmaster

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

Ticketmaster Ticker: Mobile Event Reporting Arrives with Ticker App for iPhone
Want to see the first mobile reporting solution for the live event ticketing industry? Developed for executives and other event leaders, Ticketmaster Ticker is a flexible and secure iPhone app that provides up-to-the-moment ticket sales, revenue and inventory reports.
Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

10:30am PDT

tmMessenger: Email Channel Marketing
Your patrons interact with email all day, every day. Hear the latest feature and roadmap updates for tmMessenger, powered by ExactTarget, to help you better engage your fans.
Speakers
avatar for Carlos Vega

Carlos Vega

Sr. Manager, Digital Marketing, Ticketmaster

Friday September 18, 2015 10:30am - 11:00am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

Archtics Mobile Box Office: Mobilizing Your Box Office
See a demo and get the latest updates on how to mobilize your box office and sales teams with Archtics Mobile Box Office.
Speakers
avatar for Tony Gabriele

Tony Gabriele

Sr. Director - Product, Ticketmaster
Tony has worked for Ticketmaster for over 20 years with half of that time on the client support side of the business. For the past 10 years Tony has worked on multiple products for Ticketmaster clients and for the past two years he has focused on the development of a mobile tablet... Read More →

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

Blue Digital by Ticketmaster: Premium Email Services
Segment your audiences better in order to target the highest potential converters through Premium Emails. Blue allow you to access the Ticketmaster database and apply propensity models to identify high-qualifying look-a-like fans for your event and then to reach them through a customized email campaign.
Speakers
avatar for Michael Malenitza

Michael Malenitza

Sr Manager - Product, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

Facebook & Instagram: Harnessing Facebook Mobile for Ticket Sales
Learn how to leverage Facebook to drive awareness and ticket sales on mobile devices, and what tools are available for measuring your campaigns.
Speakers
CS

Chris Strickland

Sr Manager - Marketing, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

GrouponLive: Groupon 2.0 – Discover New Ticket Buyers, Drive Incremental Ticket Revenue
Learn new strategies from Groupon, a strategic marketing partner that helps attract new ticket buyers and drive more ticket sales, without focusing solely on discounting.
Speakers
HH
JS

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

IOMEDIA - A SUBSCRIBER PORTAL THAT CREATES SUPER PATRONS

Subscribers are the lifeblood of any arts organization. Arts organizations need a platform to communicate with subscribers year-round, a platform to engage with your most important customers, enabling patrons to manage their accounts, in a brand-centric environment with full AccountManager integration.  

Speakers
avatar for Steven Korian

Steven Korian

EVP Business/Strategic Development, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

Pricemaster: Overview
See the latest and greatest with Ticketmaster’s premium dynamic pricing tool. Learn about recent product updates including Pricemaster’s integration with Archtics and see a product demo.
Speakers
avatar for Rick Johnson

Rick Johnson

VP & GM, Pricemaster, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

ScoreBig: Optimize Revenue and Manage Yield
Learn how performing arts organizations are taking advantage of ScoreBig’s Archtics and Host integration to discreetly re-price their unsold inventory.
Speakers
LM

Larry Martin

ScoreBig

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

Ticketmaster eTicketing: Benefits and Best Practices
To create epic experiences for patrons, you have to know who they are. And paper tickets equal anonymous patrons. Hear best practices and implementation tactics from Ticketmaster.
Speakers
avatar for Marc Johnson

Marc Johnson

Director, Client Support, Segmentation, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

Ticketmaster ONE: FanBuilder
Join this roundtable to learn about FanBuilder, Ticketmaster's newest marketing tool. FanBuilder allows you to quickly and easily create tracking campaigns that link digital assets with ticket sales, enabling you to better optimize marketing mix and spend.
Speakers
avatar for Colin Miller

Colin Miller

Product Manager, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

Ticketmaster Resale: Benefits and Best Practices
Have you enabled TM+ or are you thinking about it? Get the 411 on system implementation, management and reporting from Ticketmaster.
Speakers
avatar for Eric Challman

Eric Challman

CSM, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table

11:00am PDT

tmMessenger: Email Channel Marketing
Your patrons interact with email all day, every day. Hear the latest feature and roadmap updates for tmMessenger, powered by ExactTarget, to help you better engage your fans.
Speakers
avatar for Carlos Vega

Carlos Vega

Sr. Manager, Digital Marketing, Ticketmaster

Friday September 18, 2015 11:00am - 11:30am PDT
Soho Room Hotel Valley Ho
  Round Table
 
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